Customer Service Executive - Hutch Job Vacancies

Leading telecom company Hutch Sri Lanka provides a selection of internet and mobile services. Hutch offers broadband, data, and voice solutions to suit the needs of both individual and business customers. It is well-known for its reasonably priced plans and dependable coverage. Hutch is extending its network and service offerings throughout Sri Lanka while maintaining an emphasis on innovation and customer satisfaction.

✥ Customer Service Executive

What You'll Do :

• Maintain accurate subscriber data in database; ensure regulatory compliance.
• Organize and audit KYC (Know Your Customer) documents for accuracy and completeness.
• Collaborate with compliance for regulatory onboarding standards.
• Develop and implement efficient data entry and KYC procedures.
• Stay updated on KYC regulations; assist with inquiries and administrative tasks.

What we are looking for :

• Passed GCE Advanced level.
• Proficiency in English, with excellent speaking and writing skills.
• Experienced in data entry or KYC maintenance.
• Detail-oriented with strong organizational and communication skills.
• Handles confidential information with integrity.

About Customer Service Executive Job

✥ Resolving complaints, answering questions from customers, and giving product and service information are all under the purview of a customer service executive. They guarantee client satisfaction by providing timely and effective assistance via multiple channels of contact, including chat, email, and phone. Keeping track of interactions, processing orders, and managing customer accounts are important responsibilities. For this position, strong problem-solving and communication abilities are necessary, as well as the capacity to operate well under pressure and multitask. Improving the customer experience and fostering enduring relationships with clients are the objectives.

* Click Here To Get More Details : HERE

(Please note that the salary range shown here is not the exact salary)