Collection Officer - HNB Finance Job Vacancies

✥ Available Vacancies :

🔎We are a subsidiary of Sri Lanka's leading private commercial bank HNB PLC, and a leader in the finance industry with an immaculate record of over 20 years, offering a diversified portfolio of financial services catering to a multitude of sectors through an integrated network of 79 Branches across the Island. We are ranked among the Top 100 Most Valuable consumer Brands and the Top 5 Most Loved Finance & Leasing brands in Sri Lanka. In view of our growth expectations, we seek a highly motivated, dynamic and result oriented individuals to join our organization.

Key Responsibilities :

• Prompt customers to make the scheduled rental payments or any other payments by giving reminders before and after the due date.
• Remind customers of insurance payments and perform collection follow ups of any due/overdue payments.
• Identify the misuse of a leased asset, bad customers and other potential risks/losses to the Company when conversing with the customer or by observing his/her payment history, availability, etc.
• Maintain Database for the monthly arrears follow-ups and update it regularly.
• Coordinate & maintain good working relations with all external parties.
• Provide support for the daily operations and overall functions relating to the Department.

Attribute and Qualifications :

• 1-2 Years of experience in a customer service/ Call Center related role.
• G.C.E Advance Level.
• Equivalent combination of education and experience will be an added advantage.
• Good command of Sinhala and Tamil and/or English languages.
• Proficiency in MS Office packages.

⁖ An accurate record of customer transactions must be kept, overdue accounts must be managed and collected, and timely payments must be made. They interact with customers to discuss repayment schedules, settle payment concerns, and give account status updates. For this position, you must have strong interpersonal and negotiating abilities, meticulous attention to detail, and familiarity with pertinent laws and regulations.

* Click Here To Get More Details : HERE

(Please note that the salary range shown here is not the exact salary)