Customer Relation Officer - HNB Finance Job Vacancies

🔰 Available Vacancies :

🔎 We are a subsidiary of Sri Lanka's leading private commercial bank HNB PLC, and a leader in the finance industry with an immaculate record of over 24 years, offering a diversified portfolio of financial services catering to a multitude of sectors through an integrated network of 79 Branches across the Island, We are ranked among the top 100 most valuable consumer brands in Sri Lanka by Brand Finance. In view of our growth expectations, we seek a highly motivated, dynamic and result oriented individuals to join our organization.

Attributes and Qualifications :

• Age below 25 years
• Experience in same industry or call Centre environment would be an advantage.
• Excellent communication skills in Sinhala and Tamil languages.
• Ability to speak, read and professional writing skills in English will be a definite plus.
• School Levers are welcome to apply with successful completion of G.CE. A/L or O/L with A/B pass for General English and Mathematics.

Key Responsibilities :

• Ability to ensure excellent levels of customer service are delivered and provide comprehensive product and service details toall clients.
• Attending to Inbound / Outbound calls and non-voice contacts of the customer, professionally and responding to customer
• inquiries and complaints as per the defined standards and requirements.
• Competence to recording details of inquiries, complaints, comments/responses, and action taken.
• Must possess good telephone etiquette, energy, friendliness, and client orientation.

* Click Here To Get More Details : HERE

(Please note that the salary range shown here is not the exact salary)