Internship - Amana Bank Job Vacancies

Elevate your career & be the voice that leaves a lasting impact! Apply now! Your next adventure awaits at Amana Bank Internships at Contact Centre

📌 The job role will be to bridge the gap between customers and solutions with empathy, efficiency and expertise.

Main Responsibilities :

• Handle inbound calls promptly.
• Identify client needs and respond to information requests.
• Research issues and provide solutions or alternatives.
• Upsell and cross-sell bank products.

Work Schedule :

• Work any 5 days of the week.
• Working on weekends and holidays will attract additional allowances.

Incentives :

• Financial benefits based on call quality and quantity.

Candidate Profile :

• Ability to work flexible hours including night shifts and weekends.
• (Male candidates are preferred for the night shift roster.)
• Strong trilingual verbal communication skills and good listening skills.
• Customer focus and adaptability to manage various personality types.
• Ability to multi-task, set priorities, and manage time effectively.
• Passed G.C.E. Ordinary Level and passionate about pursuing higher education or professional qualifications.
• Sound knowledge of Microsoft Office packages.

How to Apply :

📩 Send your CVs Include the position applied for in the subject line. 📢 Only shortlisted candidates will be notified.