Call Center Assistant - Campus Direct Job Vacancies
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Call Center Assistant
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LocationColombo
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Job TypeFull time
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ExperienceNo experience
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EducationA/L
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SalaryCompetitive
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DeadlineMay 8, 2025
Are you an excellent communicator with a passion for customer service? We r customer se are looking for a Call Center Assistant to join our dynamic team!
Key Responsibilities :
- Handle inbound and outbound calls and intimate claims of the CDUK Contact Centre.
- Identify customer needs, clarify information, and provide the first contact solution to the customers.
- Pass on the information to relevant counselor once the initial counselling is done.
- Provide an exceptional customer experience by going the extra mile.
- Follow up with Counselors with the assigned leads.
- Work collaboratively with the team to improve service quality.
Requirements :
- Completion of G.C.E A/L examination.
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer literacy.
- Willingness to work on shift basis to support the 24/7 operations.
- Previous call center experience is a plus but not required.
How to Apply
๐ฉ Send your CV to (state the position applied on the subject line) or contact us for more details.
Campus Direct
With over 16 years of industry experience and a proud legacy of providing world-class educational consultancy, we have been instrumental in guiding countless students towards successful placements in internationally recognized universities and institutions across the UK, USA, Canada, Australia, New Zealand, Germany, Singapore and Malaysia.
