Call Center Agents - Orient Finance Job Vacancies - Jobz Wire ★

Call Center Agents

Orient Finance

Location

Colombo
Job Type

Full time
Experience

No experience
Education

A/L
Salary

Competitive
Deadline

April 16, 2025

Our financial strength and credibility, as attested by the Lanka Rating Agency (LRA), continue to position us as a front-runner in the industry. Orient Finance offers a comprehensive suite of financial services tailored to meet the specific needs of our customers and prioritized innovation and exceptional customer service.

Job Responsibilities :

Identify customer requirements by actively engaging with them.
Enhance the organization's reputation by taking ownership of diverse requests and seeking opportunities to add value.
Maintain a pleasant and friendly attitude toward customers.
Handle outbound calls efficiently.
Clarify customer inquiries and provide effective solutions.
Ensure prompt resolution of client issues to maximize collections and support recovery functions.

Person Specifications :

Successfully completed the G.C.E. Advanced Level Examination.
Candidates should be under 30 years of age.
Excellent communication skills in English, Sinhala, and Tamil are an advantage.
Proficiency in Microsoft applications, including Word and Excel.
Ability to work effectively under pressure.
Prior experience as a call center agent in a similar field is an added advantage.
Preferably residing in the Colombo area.
Freshers are encouraged to apply.

Orient Finance PLC

Orient Finance PLC is a member of the Janashakthi Group, is a reputed finance company licensed by the Central Bank of Sri Lanka, boasting a robust nationwide presence and a 43-year legacy.

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