Call Center Agents - Orient Finance Job Vacancies
Call Center Agents
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Job Details
- EducationG.C.E A/L
- GenderMale/Female
- AgeUnder 30 Years
- Job TypeFull Time
- Salary AmountCompetitive
- Posted
- DeadlineFebruary 24, 2025
- Work LocationSri Lanka
Job Description
Orient Finance PLC is a member of the Janashakthi Group, is a reputed finance company licensed by the Central Bank of Sri Lanka, boasting a robust nationwide presence and a 43-year legacy. Our financial strength and credibility, as attested by the Lanka Rating Agency (LRA), continue to position us as a front-runner in the industry. Orient Finance offers a comprehensive suite of financial services tailored to meet the specific needs of our customers and prioritized innovation and exceptional customer service.
Job Responsibilities :
- Identify customer requirements by actively engaging with them.
- Enhance the organization's reputation by taking ownership of diverse requests and seeking opportunities to add value.
- Maintain a pleasant and friendly attitude toward customers.
- Handle outbound calls efficiently.
- Clarify customer inquiries and provide effective solutions.
- Ensure prompt resolution of client issues to maximize collections and support recovery functions.
Person Specifications :
- Successfully completed the G.C.E. Advanced Level Examination.
- Candidates should be under 30 years of age.
- Excellent communication skills in English, Sinhala, and Tamil are an advantage.
- Proficiency in Microsoft applications, including Word and Excel.
- Ability to work effectively under pressure.
- Prior experience as a call center agent in a similar field is an added advantage.
- Preferably residing in the Colombo area.
- Freshers are encouraged to apply.
⭐ Registration
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✔️ Registration
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