Customer Service Associates - Union Bank Job Vacancies
Union Bank
Need it Fast!
Job Summary
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Level of education: G.C.E O/L, A/L
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Gender: Male/Female
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Job type: Full Time
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Salary amount: LKR 30,000 - LKR 45,000
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Location: Sri Lanka
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Date posted:
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Expired date: 2022-10-16
One of the top financial institutions in Sri Lanka is Union Bank of Colombo PLC, which provides a variety of commercial banking services to private customers, small and medium-sized businesses, and corporations. The bank was founded in 1995 and is renowned for its cutting-edge banking solutions, which include investment banking, treasury services, and retail and corporate banking. Union Bank strives to offer convenient and easily accessible financial services nationwide while maintaining high standards of efficiency and security. The bank places a strong emphasis on customer satisfaction and digital banking.
✥ Are you passionate about providing exceptional customer service experiences? We're seeking dedicated Customer Service Associates to join our dynamic team!
The Job :
- Greet and assist customers with a positive and helpful attitude
- Willing to work on a roster basis based in Colombo, Wellawatta area
- Flexibility to work overnight shifts for male candidates.
- Be a dynamic team player with a tolerant and can do attitude.
- Ability In cross selling than Bank's products and services to achieve the Intended targets.
The Person :
- Should have passed GCE Advanced Level OR GCE Ordinary Level examinations.
- Prior work experience in Call center/Customer Service
- Full or partial professional /academic qualification
- Tri-lingual communication ability will be an added advantage.
✥ Answering questions from clients, addressing problems, and giving details about a business's goods and services are all within the purview of a customer service associate. They communicate with clients by phone, email, or chat in order to provide support, handle grievances, and guarantee happiness. Through prompt responses, clear communication, and problem solving, customer service associates are essential to preserving a positive customer experience. Success in this position requires a strong combination of patience, strong interpersonal skills, and the capacity to function under pressure.
* Click Here To Get More Details : HERE ✨
(Please note that the salary range shown here is not the exact salary)
(Please note that the salary range shown here is not the exact salary)
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