Customer Solution Representative - HSBC Bank Job Vacancies

We are currently seeking experienced professionals to join our team in the role of Customer Solution Representat

Principal Responsibilities :

• Provide an excellent customer experience to all our internal and external customers.
• Ability to work under pressure and meet business targets on Tele sales.
• Handle challenging customers queries while delivering best in class customer service through Tele sales.
• Follow audit procedures, compliance policies and guidelines to avoid all potential risks.
• Proactively seek out opportunities to reduce costs and improve operational efficiency.
• Build and maintain good working relationships with stakeholders and support the development of a cohesive team.
• Flexibility of working extended hours whenever required.
• Maintain high level of accuracy and efficiency in tasks undertaken.
• Ability to manage time efficiently to meet demanding stakeholder expectations.

To be successful in this role, you should meet the following requirements :

• Excellent communication and interpersonal skills .
• Applicable for ri Lankan citizens and Sri Lankan passport holders only.
• Be able to work independently under pressure.
• Aproven track record of learning fast and being a great team player.

* Click Here To Get More Details : HERE

(Please note that the salary range shown here is not the exact salary)