Internship Call Center - Softlogic Life Insurance Job Vacancies 2023

Responsibilities :

• Handle all incoming/outgoing calls related to life / health inquiries.
• Follow up on customer calls whenever necessary & respond emails to.
• Manage and resolve customer complaints.
• Maintain positive relationship with clients and coordinate with other departments all the time.

Qualifications :

• Successfully completed G.C.E. Advanced Level.
• Sound Knowledge in MS Office Package.
• Excellent communication skills in English/Sinhala.
• Communication skills in Tamil language will be an added advantage.