Call Centre Officer / Junior Executive – AIA Insurance Job Vacancies 2022
Call Centre Officer / Junior Executive – AIA Insurance Job Vacancies 2022
Roles and Responsibilities :
- Answer inbound came and provide accurate information to customers.
- Ensure to attend customer call backs /complaints/ negative feedbacks/ requests within the service standards.
- Promoting standing orders for customers.
- Collect new and update existing contact information in the system after validating with the customer.
- Forward customer requests to relevant departments if and when necessary and follow up until it is completed.
Candidates are required to have :
- A sound educational background with good A/L results.
- Minimum 2 years experience in call center, preferably in Insurance and Banking sector.
- Excellent communication skills in both English and Sinhala Languages.
- Ability to speak Tamil would be an added advantage.
- Strong relationship management skills.
~ If you are interested, send your CV to Ike_vacancies@aia.com
Full Details | View |
Closing Date | 2022/07/30 |
Sourse | www.topjobs.lk |