Junior Customer Care Executives - Sampath Bank Job Vacancies
Junior Customer Care Executives - Sampath Bank
Requirements:
- A Minimum of Three (03) months experience at a Call Centre / Contact Centre or in a similar business environment.
- Age preferably below 25 years.
- Passed G.C.EO/L, including Mathematics and English.
- Passed G.C.E A/L
- A certification related to IT will be an added advantage.
Key Responsibilities:
- Attend to Inbound/Outbound calls efficiently and respond to emails.
- Manage and resolve customer complaints/inquiries effectively.
- Provide customers with product and service related information/solutions.
Competencies Required:
- Excellent verbal and written communication in Sinhala and English (Preferably with Tamil)
- Ability to deliver a superior service in the absence of physical presence of customers.
- Active listening skills and ability to understand customer needs.
- Problem solving and negotiation skills.
- Ability to work under pressure and on 24/7 shift basis.
- Flair for interpersonal relations.
- Basic IT skills
| Apply |
Now |
| Closing Date |
Not Informed * |
| Sourse |
www.sampath.lk |
Junior Customer Care Executives - Sampath Bank
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